1. How satisfied are you with the services provided on the Ministry`s portals
2. How to evaluate the ease of browsing and access to the electronic services of the Ministry
3. Availability of sufficient information about the service, for example: (required procedures, documents and the time taken to complete the service)
4. How easy is it to process your request
5. Your evaluation of the quality of the electronic services provided by the ministry
6. How satisfied are you with the time it takes to complete the service